ISO 20700
The first book on the European standard for the standardization of consulting processes
For a long time there were hardly any clear guidelines and guidelines for management consultants. This is now changing. The book presents the new European standard for the standardization of consulting processes and provides application-oriented approach concepts and models for optimizing the quality of consulting. In addition, the authors shed light on the different players in the consulting process and provide an overview of the trends in the industry. Thanks to numerous checklists and additional materials, the book is highly practical and ensures greater excellence in management consulting.
Including the new European advisory standard EN 16114.
The content
– Management consulting – development and relevance of a new profession
– Quality and standards in management consulting
– Consulting process – An excellence model
– Associations and networks
– Success factors in acquisition and processing
– Work tools for practitioners
The target groups
– Business consultant
– New professionals in the consulting industry
– Client of consulting projects
– Students in the consulting environment
The Authors
Dr. Ilse Andrea Ennsfellner, CMC is an entrepreneur, management consultant, university lecturer, chairwoman of the “EN 16114 Management Consulting Services” project committee, many years of experience in representing the interests of the management consulting and IT association, and vice president of the international umbrella organization for management consulting associations ICMCI.
Robert Bodenstein, MBA, CMC has been a management consultant in Vienna since 1982 and spokesman for the management consultants in the Austrian Chamber of Commerce. The focus of his professional activity is IT consulting and controlling.
Prof. Dr. Josef Herget combines many years of experience in science with international consulting work
Springer Gabler 2022
ISBN 978-3-658-34588-4 (print version)
ISBN 978-3-658-34589-1 (e-book)